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Below you will find a selection of the most recent entries from bloggers in our Work/Business section.

To view the entries from individual bloggers, click on the links below:


  • Claire Doole - Claire Doole Communications

    Claire is a former BBC correspondent and international spokeswoman who is passionate about helping people communicate with confidence. Since 2006, she has successfully trained hundreds of professionals in the art of presenting and public speaking, talking to the media, managing communications in a crisis, and writing for the web. In addition, she has coached C-level executives and public figures to give powerful TEDx and TED style talks in Europe and the Middle East. A Swiss and UK national, Claire trains and coaches in French and English.

  • Elizabeth Ballin - Life Coach

    As a long time member of the international community in Geneva, Elizabeth Ballin has been coaching adults and students from all parts of the world.  She has coached business professionals, musicians/artists, couples, families and adolescents.  She is a fully accredited Life Coach by the International Coaching Federation. Elizabeth Ballin, Life Coach

  • Patrick Hoza - US Tax & Financial Services

    Since 1990, Patrick has many years of experience with US individual expatriate taxation under his belt, including High Net Worth Individuals, streamline/voluntary disclosure filings and tax consulting, as well as working with large multinationals like Novartis, BP, Hewlett Packard and General Electric. He has extensive knowledge in serving both US expatriates and resident and non-resident aliens with their US tax-related issues. Patrick Hoza is a Tax Director at US Tax & Financial Services, with extensive experience in all aspects of Individual US tax and Expatriation, including Hight Net Worth Individuals and large multinationals.

    Patrick started his career in 1990 in California, with Westpro Ltd., as a Senior Tax Consultant, then spent the middle part of his career working at KPMG and Ernst & Young. During his time with Ernst & Young, he worked and lived in Russia, France and finally Switzerland. He has gained a valuable working knowledge of the respective income tax regulations in all of these countries.

    Patrick holds a B.A. in International Relations from the University of Colorado, is a member of the National Association of Enrolled Agents and is a Certified Acceptance Agent.

  • Melitta Campbell - Business Coach
    Business Coach and Mentor with nearly 3 decades of business experience and a passion for helping women confidently build a business they love. She is also the founder of the Swiss Entrepreneurs Club and president of the Swiss Riviera Toastmasters Club in MontreuxOriginally from Wales, she now lives in Montreux in a chalet she has renovated with her husband overlooking the Swiss Alps. 

  • Sunita Sehmi - Walk The Talk
    Founder of Walk The Talk, Sunita has been training, developing and now coaching Business Communication skills in both companies and educational establishments for over twenty years.  She has a passion for helping people to maximise their potential and created Walk The Talk with the sole aim to drive each and every client to perform their best.
  • Robert Harris- Forth Capital
    With over 25 years experience working for some of the major financial institutions in the City of London, Robert is a founding partner of Forth Capital, the leading expat financial advisory company in Switzerland. Regulary quoted in newspaper articles and magazines, he is well placed to advise expats on a variety of financial issues that may arise during their time living in Switzerland.
  • Debbie Croft - Croft Coaching

    As the founder of Croft Coaching, Debbie has a passion for helping people overcome challenges, embrace change and live life to the full; with an ethos of “work hard, play hard”.

  • Sarah Santacroce - Simplicity
    A certified social media, internet marketing, and virtual event specialist, Sarah enjoys every aspect of small business marketing. Through her own business, Simplicity, it is her mission to help other small businesses and solopreneurs increase their visibility and use social media tools as part of their marketing strategy.
  • Diana Ritchie - SSC Sàrl
    A Director at Swiss Career Connections, Diana will provide you with some useful tips for job hunting.

Claire close up

By Claire Doole, www.doolecommunications.com

One of the key roles of a conference moderator is making sure that everything goes smoothly. Whatever happens, the show must go on, and the only person who can ensure this is the moderator who has the microphone.
Nothing as dramatic has happened to me as the famous incident back in the 1980’s when BBC newsreader Sue Lawley carried on reading the news when activists stormed the studio – one handcuffing herself to a camera and the other crouching below the newsreader's desk!
However, here are a few conference shockers that I had to deal with and ensure the show went on… 
The rollercoaster of technical chaos: At one event, we were eagerly awaiting the keynote speaker's wisdom, only to be met with the dreaded "failed to connect" message not once, not twice, but three times on day one. The organisers refused to ask her to pre-record her remarks for day two and, predictably, day two didn't fare any better! Again, we twice tried to connect, but our speaker remained elusive, leaving us hanging without a single word of her anticipated keynote.
But wait, there's more! As we attempted to patch in speakers from every corner of the globe, it seemed like the universe conspired against us. Five consecutive no-shows! It was like a virtual game of hide-and-seek, and we were losing spectacularly.

Claire close up

By Claire Doole, www.doolecommunications.com

Someone asked me this week to explain the role of a panel moderator.

I replied that it was to facilitate an insightful discussion for the audience. Remember them? The most neglected part of an event except when organisers panic the room might not be full.

Unfortunately, engaging debates are sometimes very difficult to achieve when you are brought in at the last moment and the panelists have already been selected by the organisers for political or PR reasons. It is like trying to bake a great cake with the wrong ingredients.

Drawing on decades of experience and a lot of patience, I usually manage after speaking individually to each panelist to construct a flow and exchange between the panelists, that is engaging and insightful. Of course, the discussion is compromised in terms of depth as I have to loop in people who either don’t want to address the theme of the panel or don’t have the knowledge to do so.

There seems to be a view by some organisations - the more panelists the merrier, as this shows how well-connected and influential, they are. However, this leads to frustration all around – from the panelists themselves, who have less time to get their points across, from the moderator who has to keep the discussion at a relatively high level and the audience, who most probably have learned nothing they don’t already know.

cartoon science
By Claire Doole, www.doolecommunications.com
When was the last time you heard a great keynote speech? 
Many speakers use them to sell themselves or their organisation, neglecting to engage with the theme of the event.
Not so Dr Stephen Feeley, Chief Statistician at WHO, tasked with giving the keynote before a panel discussion I moderated on data governance and fake news at Davos last month. 
A double-headed title for a panel discussion is always challenging as it can belie a lack of focus. 
Dr Feeley took up the challenge and delivered a keynote that set up the panel discussion that was thought-provoking, entertaining and memorable. 
So, what did he do?
  • He had a clear objective – to inspire and unify the audience around a common purpose.
  • He had a clear central argument – making the case for a global data governance framework.
  • He understood the audience – pitching the level correctly so they were not bored nor confused but engaged in his thinking.
  • He simplified the key message into a call to action so that the audience knew what was expected of them.
  • He structured the speech by first talking about the problem before going to the solution.
  • He hooked the audience with the specific – fake news – before going to the general – fake news as an example of the need for data governance. 

MC high resolution copy

By Claire Doole, www.doolecommunications.com

The sense of smell, as I realized while preparing to moderate the Global Fragrance Summit last month, is one of the most powerful of the senses. It not only evokes memories and shapes emotion but also lowers stress. However, it is also one of the most underappreciated. 
Preparing to moderate this event, as well as many recent engagements made me reflect that there is another sense that is also powerful but underused – the editorial sense. 
It is a sense that is particularly useful when designing an event and vital when briefing a professional moderator. A professional moderator brings many skills to the table from stage/screen presence to an ability to engage with the audience and keep an event to time. 
But if you want a professional panel moderator to steer the discussion, bring out insights from the speakers and to ensure the success of your event, you need to give them an in-depth editorial briefing as they are not subject experts. 

notchup jo anne

By Diana Ritchie, www.scc-centre.com

This is the first of a series of articles that will describe each worksample in turn.

Have you ever noticed that when you happily do certain tasks, jobs, activities it does not feel like work but rather like pleasure. No one needs to pay you – you would happily do it for free! We often call these activities “hobbies” – what we do in our evenings and weekends – when we are not working.

Society has taught us that work is not meant to be enjoyable and that we work so we can afford to do what brings us joy. The new generation does not believe in this old model they want to enjoy their life (including work) and I believe they can.

So, whether you are intrigued to learn more about yourself, looking to change jobs, direction or if you are a parent and you want to support your children to make the best choices for their education, future career and life then keep reading to learn more about the Highlands Ability Battery (HAB).

I will debrief the report with you in a 2-hour meeting to interpret the results. For students I help you identify what subject choices are best suited to you as well as where and how those abilities can best be leveraged in your career journey. The test is equally beneficial to students with learning challenges.

Natural Abilities are a measure of Driving Abilities. How easily you complete a worksample defines how “naturally” the underlying aptitude comes to you. Each worksample is timed to reflect your innate abilities and not your skills.