Claire Doole is a former BBC correspondent and international spokeswoman who is passionate about helping people communicate with confidence. Since 2006, she has successfully trained hundreds of professionals in the art of presenting and public speaking, talking to the media, managing communications in a crisis, and writing for the web. In addition, she has coached C-level executives and public figures to give powerful TEDx and TED style talks in Europe and the Middle East. A Swiss and UK national, Claire trains and coaches in French and English.
Claire is also a highly experienced moderator having facilitated panel discussions with government ministers, NGO activists, humanitarians and human rights specialists at major events.


By Claire Doole, www.doolecommunications.com
The head of an organization that last year ran more than 100 panel discussions asked me that question recently. By the way, if you think 100 is a lot, the organization had topped 150 panel discussions in 2020/21!
We all understand the quest for visibility, but sometimes less is more. The organization in question understood this when at COP 27 in Sharm El Sheikh last November it had to cancel a panel discussion – one of 15 it was organizing – due to a lack of audience.
Lack of audience
I was told by friends who attended COP 27 that there was marquee after marquee, side event after side event, but many of them were not full. One private company held a panel discussion at which only three people turned up. This, I would argue, was an event that should have been cancelled, as it is not good for the organizer’s reputation, brings little benefit to the speakers, and is an uncomfortable experience for the audience.
Ironically, this is more likely to happen at big events like COP as there is more competition for attendees. This is having a knock-on impact on panelists in that they are being asked to speak at too many events, and there is not always enough of them to go around. Another international organization fielded requests from 80 side-event organizers for speakers – many of which they could not accept as they didn’t have that number of speakers available.
By Claire Doole, www.doolecommunications.com
By Claire Doole, www.doolecommunications.com
What is the first thing you think about when asked to give a presentation or speech?
That is a question I often ask in my presenting and speechwriting workshops.
The answers are often very candid but very wrong. They range from the slides I can recycle from previous presentations to structure and messaging.
You can’t give an impactful presentation or speech until you have worked out who you are talking to. Too many speaking engagements are wasted opportunities because the speaker has not tailored his or her content to the audience. If you give some off-the-shelf presentation, audiences know that you are speaking at them and not to them, and will, often, zone out.
You need to ask yourself three questions:
- What does my audience know about the topic of my speech?
- What is their attitude to the topic?
- How big is the audience, and what is the setting?
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